CoVid19 Case definition has changed


If you have a fever (over 38 degrees Celsius) and/or onset of (or exacerbation of chronic) cough and any of the following within 14 days prior to onset of illness:


  • Travel anywhere outside of Canada or
  • Close contact with a confirmed or probable case of COVID-19 or
  • Close contact with a person with acute respiratory illness who has had international travel


The goal at the moment is to contain the virus and to do that WE NEED YOUR HELP.


Effective immediately, Urgent Care will now be pre-scheduled appointments only.  Please call the clinic at 905-655-3321 to be triaged



  • We are now conducting phone consultations instead of in-person appointments wherever possible. Your physician will determine whether an in-person visit is necessary and schedule an appointment for you in the clinic
  • if your appointment is not urgent, it will be re-scheduled later this year
  • if you are running out of medication, please ask your pharmacist to give you an additional amount and ask them to fax the clinic at 905-655-4848
  • if you still need to see a healthcare professional, please send a message via email or call us at 905-655-3321 to arrange a phone consult


DO NOT COME IN BEFORE CALLING – Prior to seeing a doctor in Urgent Care

  • You will be asked your name, telephone number and reason for visit
  • You will be triaged over the phone and a Physician will call you or advise you when to come in for your appointment
  • You will be asked to wait outside or in your car until we call you to come in


  • you will be questioned when you arrive
  • you will be given a surgical mask
  • try and stay 2m (6ft) away from other people and to wait in your car
  • do not touch any surfaces



  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands
  • Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward
  • Avoid visiting people in hospitals or long-term care centres if you are sick
  • Get your flu shot if you haven’t already
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