CORONAVIRUS (2019-NCOV) SCREENING

To date, only three cases of this virus have been detected in Canada, unfortunately two cases in Toronto.  There are no cases of 2019-nCoV currently in Durham Region.

To protect the health of our patients, our staff and physicians, and our community, we are implementing screening recommendations circulated by the Durham Region Public Health to limit the risk to patients visiting the clinic of infecting other patients or our staff or physicians.

It is a quickly evolving situation, but we are working to stay up-to-date.

Thank you for complying with our screening requests.

WHO WARRANTS SPECIAL CONSIDERATION?

 If you or someone you’re in close contact with has:

visited CHINA recently (e.g. within 14 days)

AND

have a fever or cough or

Shortness of breath

you’re at increased risk. What to do next?

If you’re having difficulty breathing: visit an emergency department or call 9-1-1 immediately. If possible, keep yourself isolated and advise the facility or staff in advance of the circumstances to ensure your care providers take appropriate precautions.

If you’re breathing fine: please don’t schedule an appointment, instead contact the clinic and speak with a nurse. They will provide you with guidance on what to do next.

WHO CAN SCHEDULE NORMALLY

If the above does not apply to you, you are welcome to book an appointment.  We do ask all patients to sanitize their hands upon arrival in the clinic.  For your protection, masks will be available for all patients to wear even those without any symptoms.


WHAT ARE WE DOING TO PROTECT OUR PATIENTS, OUR COMMUNITY, AND OUR STAFF?

  • We recommend everyone practice hand hygiene by regularly washing their hands with soap and water and especially before eating.
  • Patients are advised not to touch their face with their hands to reduce the risk of contracting any viruses.
  • We have posted signs for our patients and are providing hand sanitizer and surgical masks as soon as you enter the clinic.
  • Patients are screened when booking appointments and triaged upon arrival in the clinic
  • Any patients presenting any symptoms or concerns will immediately be placed in an isolation room.
  • We will contact Durham Region Health Department to report any suspected cases and discuss testing.
  • We are working closely with the Durham Region Public Health as part of its leadership, to deploy a community wide response.
  • Customized approaches are being taken for patients who meet the screening criteria, such approaches including phone calls, recommendations for self-isolation, and taking steps to ensure they do not visit the clinic during our ordinary hours.